Questions about the CoC Program Competition must be submitted to the appropriate HUD.gov email address, as follows:
- [email protected] for questions about the NOFO, competition, and applications
- [email protected] for questions about e-snaps technical issues, including creating an individual user profile, lockouts/password resets, requesting access to a CoC’s or project applicant’s e-snaps account, navigating e-snaps, updating the Applicant Profile, identifying the funding opportunity, creating a project, and accessing the application on the Submissions screen.
Do not submit competition questions or questions about e-snaps to the CoC Program Ask A Question (AAQ) help desk or the e-snaps AAQ help desk.
Note: Questions about policy and program implementation should continue to be submitted to the HUD Exchange AAQ portal. In Step 2 of the question submission process, select “CoC Program” from the “My question is related to” drop down list.